Netherlands | Europe
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Our customer service team is available 24/7 by phone or email. Feel free to contact us using any of your preferred means or simply fill out the form below and we will get back to you.
Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges depends on the quantity of your order
We accept SEPA Bank transfer and Crypto currency
Delivery time depends on your location and the shipping method selected at checkout. Typically:
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Standard Shipping: 2–3 business days
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Express Shipping: 1–2 business days
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International Shipping: 3–5 business days (may vary by country)
You’ll receive a tracking link once your order ships so you can monitor its progress.
Yes, shopping in our Online Shop is secure. We use industry-standard encryption (such as SSL/TLS) to protect your personal and payment information during transmission. Additionally, we follow strict data protection policies and comply with relevant privacy laws to ensure your data is stored safely and only used for its intended purpose. Your security is our priority.
Once you place your order, here’s what happens next:
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Order Confirmation
You’ll receive a confirmation email with the details of your purchase. -
Processing
We prepare your items for shipment. This usually takes 1–2 business days, depending on product availability. -
Shipping
Once your order is dispatched, you’ll receive a shipping confirmation with tracking information. -
Delivery
Your package will be delivered to your chosen address within the estimated delivery timeframe. -
Support
If you have any questions or issues, our customer support team is here to help.
Yes, you will receive an invoice for your order. It is usually sent to your email shortly after the purchase is completed. In some cases, you can also download it directly from your account under the “Orders” or “My Purchases” section.